For all general enquiries including feedback on our adherence to the Plain Language Act 2022 contact:
Freephone: 0800 499 700
Phone: +64 4 439 7400
Fax: +64 4 439 7700
Email addresses for Ministry staff use the formula: firstname.lastname@example.org
8 Willis St
PO Box 10362
Please take the stairs or lift to Level 1 and sign in with our receptionist.
The building has been built to meet all accessibility requirements.
Level 6, Tower Centre
45 Queen Street
PO Box 106483
Sources of information
Before requesting official information (Official Information Act 1982) from the Ministry for the Environment, we encourage you to check out our sources of information below as you may find the information you need is already publicly available:
- online datasets
How to make a request
Requests should include your name, your postal address or preferred email address, and specific details of the information you want.
Post your request to:
PO Box 10362
How long will it take?
We will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it. Sometimes for large requests or those requiring consultation, the Act allows for a time limit extension. If so, we will let you know and give you a specific due date.
We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more information please refer to sections 6, 9 and 18 of the Official Information Act.
If you are unhappy with our response, contact us in the first instance. You have the right to seek a review of the response by the Ombudsman.
The New Zealand Relay Service [NZ Relay website) allows people who are deaf, hard-of-hearing, deaf-blind, or speech-impaired to place calls to standard telephone users via keyboard or assistive device. It also provides for video calls.