Contact us

For all general enquiries including feedback on our adherence to the Plain Language Act 2022 contact:

Freephone: 0800 499 700

Phone: +64 4 439 7400

Fax: +64 4 439 7700

Email: info@mfe.govt.nz

Email addresses for Ministry staff use the formula: firstname.lastname@mfe.govt.nz

Phone: 027 231 6930

Email: media@mfe.govt.nz

8 Willis St
Wellington
New Zealand

PO Box 10362
Wellington 6143
New Zealand

Reception

Please take the stairs or lift to Level 1 and sign in with our receptionist.

The building has been built to meet all accessibility requirements.

Auckland Central Hub
Level 6 and Level 7
167b Victoria Street West
Auckland CBD 1010

Level 2
335 Lincoln Rd
East Building
Addington
Christchurch 8024

Sources of information

Before requesting official information (Official Information Act 1982) from the Ministry for the Environment, we encourage you to check out our sources of information below as you may find the information you need is already publicly available:

• websites
• online datasets
• publications
• reports

How to make a request

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.

Email ministerials@mfe.govt.nz

or

Post your request to:

Executive Relations
PO Box 10362
Wellington, 6143.

How long will it take?

We will acknowledge your request as soon as practical and respond no later than 20 working days after we receive it. Sometimes for large requests or those requiring consultation, the Act allows for a time limit extension. If so, we will let you know and give you a specific due date.

Withholding information

We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more information please refer to sections 6, 9 and 18 of the Official Information Act.

Complaints

If you are unhappy with our response, contact us in the first instance. You have the right to seek a review of the response by the Ombudsman.

The New Zealand Relay Service [NZ Relay website) allows people who are deaf, hard-of-hearing, deaf-blind, or speech-impaired to place calls to standard telephone users via keyboard or assistive device. It also provides for video calls.

Email externalaffairs@mfe.govt.nz. If relevant, please include the page URL.